Real 1688 and Pinduoduo Purchasing Cases
These are real orders handled through LionsSourcing. The records show transparent quotations, warehouse receiving, quantity checks, visible inspection, supplier replacements, packing, international delivery and handoff to a customer’s own freight forwarder in China.
- Real screenshots · Private details cropped
100%
Transparent Line-by-Line Quotations
Multi-Supplier
Consolidation & Repacking Support
≈600 pcs
Received, Quantity-Checked & Packed in One Order
Export / China
International Shipping or China Forwarder Handoff
How the evidence is organized
From quotation to receipt confirmation
Each case is presented as an order timeline rather than a marketing claim. Only screenshots relevant to the purchasing and inspection process are shown.
01
Order document
Customer links, SKU details and quantities are confirmed.
02
Itemized quotation
Supplier price, domestic shipping and currency conversion are shown.
03
Warehouse receiving
Products from different suppliers arrive and are recorded.
04
Inspection
Received quantities are checked, while selected products receive visible-condition or basic function checks according to the agreed scope.
05
Issue handling
Shortages and visible defects are reported and resolved with suppliers.
06
Packing and handoff
Goods are packed and sent internationally or to the customer’s China warehouse.
Case 01
Customer received
Two product issues found and handled before international shipping
A mixed 1688 order was checked before UPS shipment. One bag needed supplier replacement, while a separate missing accessory was disclosed to the customer before the customer decided to proceed.
29
Product types
≈60
Individual items
2
Issues reported
UPS
Final delivery route
Final result: The replacement bag passed the second visible check, the customer approved shipment, and later confirmed successful receipt.
Order timeline
- Transparent quotation: item prices, China domestic shipping and purchase records were documented.
- Bag defect: one bag was missing its black edge trim and was returned to the supplier.
- Replacement: the new bag matched the original style and color and passed a second visible inspection.
- Shorts accessory issue: one black pair of shorts was missing its waist drawstring.
- Customer decision: the customer chose to proceed rather than delay the full order.
- Delivery: UPS completed delivery and the customer confirmed everything went well.
Selected supporting records
Original WhatsApp and quotation records, cropped for privacy
Transparent quotation
Supplier price, China domestic shipping, RMB total and USD equivalent shown line by line.
Issue reported
A bag missing its black edge trim was separated and returned to the supplier.
Second issue found
The missing waist drawstring was shown to the customer before shipping.
Replacement checked
The replacement matched the original style and color and passed the second visible check.
Delivery confirmed
The customer confirmed receipt and said everything went very well.
Inspection scope in this case: quantity, variant and visible condition checks. This was not a laboratory test or a guarantee that every item was completely defect-free.
Case 02
Tracking supplied
Supplier shortage found and replenished before packing
This order included footwear and liquid fragrance products. Quantity checking identified a supplier shortage before the complete order was consolidated.
2 pairs
Supplier shortage
10.35 kg
Final packed weight
12 kg
Minimum chargeable weight
Sensitive
Liquid-cargo channel
Final recorded result: The missing shoes were received, the order was packed, shipping payment was completed and tracking information was provided.
Order timeline
- Quotation and payment: the customer confirmed the purchasing cost and selected PayPal.
- Shortage identified: two pairs of brown shoes were missing from the supplier shipment.
- Supplier replenishment: the supplier was contacted and sent the missing pairs.
- Consolidation: footwear and fragrance products were brought together for packing.
- Weight confirmation: the final packed carton weighed 10.35 kg.
- Dispatch: sensitive-cargo shipping was arranged and tracking was provided.
Selected supporting records
This case is shown only through dispatch because no delivery confirmation was supplied
Shortage identified
Quantity checking found that the supplier had omitted two pairs of brown shoes.
Replenishment received
The supplier sent the missing pairs before the complete order was packed.
Packed weight confirmed
The consolidated parcel weighed 10.35 kg before sensitive-cargo shipping was arranged.
The figures shown in historical screenshots reflect the freight pricing and payment terms used at that time. Current charges should be checked on the Pricing & Fees page.
Case 03
Forwarder confirmed
Pinduoduo inspection and China freight forwarder handoff for an approximately 600-item order
This Pinduoduo order included 37 product types and approximately 600 individual items. The customer already had a freight forwarder in China, while LionsSourcing handled purchasing, receiving, quantity checking, basic inspection, selected function checks, replacement coordination and packing.
37
Product types
≈600
Individual items
1
Phone case replaced
Confirmed
Warehouse receipt and quantity
Final result: The replacement phone case passed inspection, the electric fan passed basic checks, and the customer’s China freight forwarder confirmed receipt and quantity.
Order timeline
- Pinduoduo order confirmed: 37 product types and approximately 600 pieces were purchased.
- Visible defect: an iPhone 17 Pro phone case showed an alignment issue.
- Replacement verified: the new phone case passed the second inspection and a video was sent to the customer.
- Basic function test: an electric fan was powered on, operated and checked for charging.
- Transparent communication: the supplier’s original explanation about a missing label was shared with the customer.
- Handoff: products were packed carefully and delivered to the customer’s designated China freight forwarder.
Selected supporting records
Payment identity, phone numbers and warehouse references are excluded
Order confirmed
The customer confirmed the final purchasing list and selected PayPal.
Defect replaced
One phone case showed a visible alignment issue and was returned for replacement.
Basic function check
A basic power-on, operating and charging check was performed on an electric fan.
Supplier reply shared
The customer confirmed the final purchasing list and selected PayPal.
Forwarder handoff confirmed
The complete order was delivered to the customer’s designated China warehouse, which confirmed receipt and quantity.
Selected powered products received a basic power-on, operating and charging check. This does not represent engineering testing, certification testing or long-duration performance testing.
Case 04
Customer received
DDP small-parcel order delivered successfully to Ibagué, Colombia
A customer in Colombia asked LionsSourcing to purchase products from 1688, receive and quantity-check the goods in China, prepare the order for a small-parcel DDP route, and arrange delivery through a third-party freight partner. The order was split into four parcels and all four were successfully signed for.
4 parcels
Small-parcel shipment
≤5 kg
Per-parcel channel limit
Ibagué
Tolima, Colombia
16 days
Recorded transit time
Final result: The replacement phone case passed inspection, the electric fan passed basic checks, and the customer’s China freight forwarder confirmed receipt and quantity.
Order timeline
- Customer request: the customer submitted a sourcing form and asked for 1688 purchasing support with DDP delivery to Ibagué, Colombia.
- Purchasing and receiving: products from the confirmed order list were purchased and received for checking in China.
- Quantity checking: selected sunglasses, accessories and apparel quantities were checked against the order records, with videos and updates sent to the customer.
- Parcel preparation: the order was divided into four small parcels for a route with a maximum of 5 kg per parcel.
- Transit: the recorded transit period was 16 days, including approximately three days of local disruption following an earthquake.
- Delivery: all four parcels showed successful delivery on August 13, 2026, and the customer sent unpacking photos after receipt.
Selected supporting records
Customer identity, tracking numbers and detailed address information removed
DDP request
The customer submitted a sourcing form and requested 1688 purchasing support with DDP delivery to Ibagué, Colombia.
Quantity checked
Selected quantities were confirmed, including 52 sunglasses, 100 glasses cloths and 100 protective bags.
Video updates
Apparel items were checked against the order sheet and inspection videos were sent before parcel preparation.
Delivery confirmed
All four parcels showed successful delivery on August 13, 2026. The recorded 16-day transit period included approximately three days of local disruption following an earthquake.
Customer unpacking
After delivery, the customer sent photos and wrote that they were opening the parcels at that moment.
DDP transport in this case was arranged through a third-party freight partner. The 16-day record is the actual timing of this order, not a guaranteed delivery time for future shipments. Local events, customs processing and carrier operations may affect transit time.
Clear service boundaries
What these records do—and do not—prove
The strongest case page is specific about the work completed without making guarantees beyond the actual inspection scope.
These cases demonstrate
- Order document and SKU confirmation
- Transparent line-by-line quotation
- Warehouse receiving and quantity checking
- Visible defect and shortage reporting
- Supplier replacement or replenishment coordination
- Packing, shipping and freight-forwarder handoff
These cases do not claim
- Laboratory or certification testing
- Guaranteed zero-defect production
- Full technical testing of every electronic function
- Responsibility for customs decisions or carrier delays
- That historical prices remain available today
- Public disclosure of customer identity or payment details
Customer names, telephone numbers, addresses, payment identifiers, tracking numbers and private warehouse references should be removed before publication.
Order Issue Handling
What happens when an order problem is found?
We document the issue, contact the supplier and explain the available options. The customer makes the final decision, and we carry out the confirmed instruction.
What happens if a supplier sends fewer items than ordered?
We record the shortage and contact the supplier. The available options may include replenishment, replacement, a refund or another solution. We inform the customer and wait for confirmation before taking the next important step.
What happens if a visible defect is found during inspection?
We separate the affected product and provide photos or videos. We contact the supplier and explain the available solutions. The customer decides whether to replace, accept or refund the item.
Who makes the final decision when an order problem occurs?
The customer makes the final decision. We provide evidence, communicate with the supplier and explain the available options. We do not select a replacement, accept a defective item or request a refund without the customer’s confirmation.
What happens if the supplier says the product is out of stock?
We inform the customer. The customer may choose another color, size or product, wait for restocking, or request a refund. We carry out the option confirmed by the customer.
What happens if a small accessory or part is missing?
We show the missing part to the customer and contact the supplier. The customer may wait for the missing part, accept the product, request compensation or request a refund.
What happens if the wrong color, size or SKU arrives?
We compare the received product with the confirmed order. We provide evidence and contact the supplier about an exchange, replacement or refund. The customer confirms the final solution.
Will the complete order be delayed because of one problem item?
The customer decides. The customer may wait for replacement, ship the available products first, accept the affected item or request another solution.
Are electronic products fully tested?
Selected powered products may receive a basic power-on, operating or charging check when agreed. This does not include engineering, certification or long-duration performance testing.
Already have product links?
Submit your 1688, Taobao or Pinduoduo order list
Send the product links, SKU details and quantities. The purchasing quotation is confirmed first; goods are then received, checked and packed before the next shipping step.